Statons play their part in helping to ensure that the on going development of their area fulfils the needs of the community it serves.
Within my role as Residential Property Advisor to a Premier League Football Club I have dealt with Nick Staton and his colleagues both within sales and lettings for over 10 years, finding suitable homes for players and staff in North London and Hertfordshire.
I have found the teams at both the sales and letting departments to be extremely professional, diligent and discreet and would have no hesitation in recommending Statons Estate Agents.
Mr Daniel Barbanel- May 2018
Bradley Lazarus was superb, not only did he secure a buyer in 3 weeks, it was a true cash buyer exchanged and completed in 1 week, ( unheard of).
Communication with the office and direct with Bradley was excellent.
Well done Statons Radlett , thank you.
Mr. R from Radlett- May 2018
I just wanted to say thanks again for all your help during the process of buying my flat. You havent made me feel under pressure atall and have made the experience very easy and stress free for me.
Ms.P from Barnet- May 2018
Wanted to drop you and Lloyd a note, as I had not heard from you this week.
We finally got the deal done Monday I’m pleased to say.
I would like to personally thank you, Lloyd, for being a total gentlemen, and assisting me on the deal, you have been fantastic, and your communication and care and honesty is much appreciated.
Nick, thank you for helping [...] to agree to the final price, and I can see why Lloyd called you in to close the deal, we have a few more things around to sort, but at least this is done.
Mr.J from Goffs Oak- April 2018
Just wanted to thank you and your team for the excellent service you provided when dealing with the sale of our father's house.
You took on board that the house was more than just bricks and mortar to us, it was a home full of 48 years of memories so you found a family that will love it as much as my parents did.
During the whole duration of the sale you were able to keep the ball rolling without us needing to get involved. The whole process ran very smoothly.
We would certainly recommend your services to anymore thinking of moving.
Mr. C and Ms. B from Brookmans Park- April 2018
Thank you and your team at Statons for making a potentially stressful experience remarkably easy. From my very first contact with you, everyone we have dealt with has been friendly, knowledgeable and extremely efficient. We have been kept informed throughout and the advice we have received has been very welcome and spot on.
Thank you once again and well done!
Mr. and Mrs. M from Brookmans Park- April 2018
I wanted to let you know what a great job your Nicola has done in selling my House. She is such a dedicated, hard working, honest person and a credit to your company.
In fact the whole of you office has been efficient , helpful and professional.
I would like to thank you for such a great service and if your ever need a recommendation I would be very happy to endorse your work.
Mr. H from Barnet- March 2018
Id like to say a big thank to you and all of your team; Liz, Jonathan, and Dena, for your performance of the recent sale of my mothers house, on behalf of my brother and myself.
The sale was completed within 9 weeks of sales instruction to Statons, and within 8 weeks from receiving an offer at the asking price. A period that included the Christmas holiday break. A great achievement.
We feel that our decision to place the sale with Statons Radlett as sole agency, based upon our perception of Statons strong local showing has been fully justified.
Particular aspects of your team's performance that stand out for us include:
• Overall thorough service from our initial contact through to sale completion.
• Genuine interest in the property history and the potential to upgrade and extend the property as a selling feature, whilst retaining the cottage feel.
• Sound local knowledge of property values and recommendation for an achievable price range.
• Good sales literature description, and excellent sales photographs, and that despite the ongoing house clearance process.
• Good personal liason with Seller, Buyer, and the respective solicitors.
• Sound advice throughout the sales process to completion, to fairly protect our interest as sellers.
My brother and I would not hesitate to use Statons again in the future.
Mr. K from Radlett- February 2018
Dear Sharon and Julie,
Well at last we are in!!
I cannot believe that we will be living at Royal Connaught Park after the couple of years of visiting RCP, looking at various houses and apartments.
We are so grateful for all your patience, knowledge and care every time we visited – you have been amazing and we are so grateful to you both.
Thank you once again.
Mr and Mrs. S from Bushey- January 2018
We used Statons, Barnet to find tenants for our 5 bed home. They found a number of potential tenants for us to choose from. Their vetting, advice and service was very thorough and professional. Yolanda Garrett was particularly outstanding in terms of client care. She was very helpful, diligent and supportive. This was the first time we have let a property and she made it as easy as possible. I would certainly recommend Statons to others.
Ms. H from Barnet- January 2018
To everyone in the office in Brookmans Park.
Thank you for selling my parents’ house. We appreciated your mindfulness when marketing the property and the way you kept us informed through the process. It has been a roller-coaster of a ride but together we have got the result we wanted.
Thank you all for your guidance and support
Mrs. B from Brookmans Park- January 2018
Thank you Jenna. A very happy new year to you too!
May I take this opportunity of voting you the most efficient estate agent of 2017!
Mrs. R from Hadley Wood- December 2017
I hope you are well and getting ready for Christmas, thankfully the weather has warmed up a bit.
I chose Statons to sell our house and the reason was we bought the house from them 13 years ago. What a surprise when Navid answered the phone as he is the person who originally sold us the house.
I can’t put in words the service that Navid and the other members of Statons gave us. From start to finish it was effortless and nothing was too much trouble for them. I would highly recommend their services.
Ms. P from Whetstone- December 2017
Dear Adriana, Lloyd, Karen and everyone at the office
Many thanks for finding a buyer and being thoroughly lovely at the same time .
You detached me from stress of selling and made the process so easy to run with .
Sincerely and with much gratitude
Mr and Mrs. F from Potters Bar- November 2017
Just wanted to send you and the team a note of thanks for successfully getting a sale on our house.
The work of everyone at the Brookmans Park office is really appreciated, both on this sale and also the previous sale of the development plot. We know that Rachel, Adriana and yourself have stayed committed to ‘the cause’ and that despite a tougher property market you found us a solid buyer who has delivered on what was promised.
I’ll drop the keys into the office on Friday morning but in the meantime please pass on my thanks to everyone,
All the best,
Mr and Mrs. H from Cuffley- November 2017
I made a mistake - not choosing Statons first to sell our house. The others talked the talk, Statons walked the walk. We were helped by four of your colleagues and they were each professional, courteous and nothing was too much for them. You made what can be a stressful process really easy for us.
Our best wishes for the future and our grateful appreciation.
Mr and Mrs. C from Cuffley- November 2017
We recently had the pleasure of buying a house through Lloyd at Statons. From start to finish the entire experience was pain free and surprisingly enjoyable. I would highly recommend Statons and their team of down to earth, efficient staff to anyone who wants to take the stress out of buying a house.
Mrs. B from Cuffley- November 2017
I just wanted to say a big thank you for the fantastic assistance and guidance offered by yourself and all the team at the Brookmans Park office re the sale of [...].
There were times I did not envisage the sale completing and have only you to thank for your perseverance and constant advice.
The sale would not have completed without the professionalism you showed throughout the process.
If Statons ever require a reference please do not hesitate to call.
Mr. S from Cuffley- August 2017
I wanted to let you know how impressed I have been with Ria Kyriacou in your Hadley Wood office. We have not exchanged on [..] yet, but I have been so pleased with Ria’s deft handling of this that I wanted to write even without knowing if the deal is going to stand or not! There have been lots of complexities to the deal that I won’t bore you with here but I can tell you that Ria has been totally calm, unflappable and utterly charming throughout. My experience of estate agents has not been universally positive. Ria has been a pleasure to work with and a breath of fresh air. In particular, she stands out as all of: empathetic, up-beat, knowledgeable (for example, she knew things about expedited searches that others had no knowledge of) and, frankly, human. As a business owner in the somewhat related field of legal recruitment, Ria holds to our most important value – Integrity. I wouldn’t hesitate to offer her a job even though she has no knowledge of the world that we operate in. An impressive agent but from my dealings with her she is, I think, an even more impressive person. Needless to say, I wouldn’t hesitate to recommend her.
Mr. B from Hadley Wood- August 2017
Hi Adi, Your year supply of chocolates is about to start, each consignment hand picked to give a good seasonal selection throughout the year. If you are now thinking calories then you need to know there are 1152 individual chocolates coming your way in the next 12 months!! A gift to you from us all to say thanks SO much for securing our wonderful new home, and a BIG thanks for the professional service you provided to us. You made it fun!! Although I do know that behind every great business woman is her team, and we appreciate the way you guys dealt with our house sale and purchase. Will be sending a letter, and hope to see you around the village in the future.
Mr and Mrs. W from Potters Bar- August 2017
Dear Adam, Just to say a very big "Thank you" for helping in the sale of my home. You were a delight to deal with and always very patient no matter how many times we spoke. I know you really loved my home and it showed whenever you did a viewing. Thank you for introducing the purchaser.
Ms. M from Arkley- August 2017
A quick note of thanks for your assistance in the sale and purchase of our properties. You kept us fully informed of developments within the chain and dealt with all enquiries promptly and professionally which meant minimum stress throughout the process.
We've had many dealings with estate agents over the years and this was possibly the best so far.
Have a nice weekend
Mr and Mrs. M from Brookmans Park- July 2017
Thank you for being so great and supportive during the process.
Pretty good strike rate - showed us one house and bam!!
Couldn't be happier.
Ms. M from Mill Hill- June 2017
Just wanted to say thank you for all your help during the sale of our house. Without you we feel the sale wouldn't have happened. It was a difficult process at times and I appreciate the time and effort you put into communicating with both the solicitors and our buyers to hurry things along and smooth out the problems. Your support and advice was invaluable. We would recommend you to anyone, you were a pleasure to deal with.
Ms. B from Woodside Park- May 2017
Paige you're amazing... I hope that you own shares in this company or you at least deserve a raise. I've never come across an agent as efficient as yourself... thank you.
Ms. R from Northaw- May 2017
I just wanted to say a big thank you for dealing with me (yet again) so efficiently and professionally.
Paige has been a delight to deal with and so professional. A breath of fresh air to deal with someone so efficient.
My very best wishes,
Mr. C from Barnet- May 2017
Dear Lloyd and all at Statons,
Thank you so much for all your help in getting my house sold in a tough market !
All of you were consistently polite, helpful, and clear in your advice - leading to a stress free and quick exchange .
I would be very happy to recommend your services .
All best wishes
Mrs. A from Mill Hill- May 2017
A huge thank you to Nick Staton (your team) for the lovely flowers!
What a beautiful surprise and just another smile that you have all brought to my face.
Exceptional service and support from you and just the most sincere and professional delivery in all areas. Thank you for everything.... may you continue to prosper and keep up this exceptional level of service that truly separates you from the rest.
Mrs. P from Totteridge- April 2017
A very belated thank you to your team for their professionalism throughout the sale of my property.
I must highlight the professionalism of Martin Gibbins in realising the sale for me. He very much impressed me throughout the negotiations, keeping me well informed at every stage and for a very swift sale.
Thank you all very much.
Mrs. B from Brookmans Park- April 2017
Julie Holder has been a pleasure to do business with - extremely professional and going above and beyond in all weathers and types of mud in her sales of new homes.
We have met many sales folks along the way and we can say that she is head and shoulders above them And a credit to Your sales team at Bushey.
Ms. K from Bushey- April 2017
To Yolanda, Thank you so so much for all your hard work. We got there in the end. Lots of Love.
Ms. F from Brookmans Park- 2017
One of the most efficient estate agents I have ever dealt with, professional without being pushy and they totally understand what we are looking for.
Anonymous from Rightmove Survey- 2017
We have viewed several properties with Statons. The agents are always friendly, welcoming and very professional.
Anonymous from Rightmove Survey- 2017
Just a quick one to let you know that Jonathan in lettings has been different class with us in his dealings. Really professional and a credit to Statons.
Wanted you to know.
Will definitely be putting our future business through him.
Mr. G from St Albans- 2017
Nick hi, hope you are well. Just to let you know, which I am sure you already do as everybody who eats in Spizzico does, that we exchanged this morning. I have to tell you that Jenna has been unbelievable in facilitating this and if it hadn’t have been for her, then we would still be waiting to move. She has been truly a credit to Statons and also deserves a medal for putting up with me! Indeed all the team that helped us have been terrific, Nikki and Johnny too.
You have a fabulous company Nick, it’s obvious everybody enjoys working for you and long may you continue as the No.1 agency.
Mr and Mrs. S from Barnet- 2017
Dear Mr Staton, I would like to take this opportunity to let you know how extremely grateful I am to several of your staff. It has been a painful and long drawn out process trying to find a buyer and sell […] (your staff were aware of my circumstances) but may I say how hard each of them strived to find a buyer despite everything. I will remain indebted to Nikki, Johnnie and Angelo in particular. Nikki fully understood the desperateness to find a buyer and she should be highly commended for ensuring and securing the eventual outcome. Johnnie possibly worked the hardest to arrange the highest number of candidates coming through the door and I will always remain extremely grateful to him for all his efforts. Angelo of course matched .[..] with the buyers and I will also remain indebted to him for he worked remarkably hard too. Whilst other members of your team all worked extremely hard to help me sell the property it is the endeavours of these three key members of staff I would like you to know that went above and beyond the usual remit of agents – I know because I was once one myself! Pay rises and bonuses all round I think!!! You have three truly dedicated members on your team and although I am certain you are aware I wanted to let you know how lucky Statons is as a company to have them on board. As for my rental of the cottage, may I also let you know how brilliant Aaron and Yolanda were. It was a bit touch and go (only due to the completion of […]) and there were a few hoops to jump through but I am so thrilled to be living in this wonderful cottage in the most idyllic location and it is all thanks to them bearing with me and assuring the landlord I was going to be a worthy tenant. Again, two members of staff that it was an absolute pleasure to deal with. It is obvious why there are so many yellow Statons sold/rented boards around the county and North London. You have a brilliant team, for that I can vouch, in sales as well as lettings, and your company’s success is utterly understandable with staff such as Nikki, Yolanda, Johnnie, Angelo and Aaron. The ultimate compliment I can pay is that I would not hesitate to recommend Statons to anyone. May I wish you, as well as all your staff, a very well deserved Happy, and most importantly healthy, New Year! Thank you for making the start of 2017 very happy for me! I remain grateful to you all. Yours, Ms. J from Arkley- 2017
Dear Martin and Marc, I wanted to write to you, to thank you for your work in helping to sell my house. I also wanted to let you know that, having tried a couple of other agents, Statons was the first to provide a set of sales particulars that looked like they related to a million pound house. Your photos were so good that I am keeping them as my memento of the house – which I loved. There were a couple of complications in the sale as you may recall. I thought you dealt with them very well. Based on our experience we would certainly recommend you. Thank you again. Regards and best wishes for the future Mr. S from Brookmans Park- January 2017
Dear Nicola Happy New Year! I’m writing to let you know how happy I am with the service received by yourself and Liana. I was very impressed by your first visit to our flat to take pictures and value the flat and I knew straightaway that I was in good hands. I was then passed onto Liana and she has been nothing but great in helping us sell [...], she was always professional, consistent as well as persistent to do what’s necessary to sell the flat and I think this is a very fine balance which she has mastered. I have dealt with many estate agents in the past and I can honestly say this has been one of the best so thank you. Should I need estate agent services in the future I will be sure to use Statons again and recommend to family and friends. Kind Regards, Mrs. K from Barnet- January 2017
Dear Nick, I am writing to thank you very much for your gift of flowers and umbrella and kind wishes on our new home. Also, we would like to thank you and Gavyn and your team in Radlett for helping us to buy [...] in these difficult times of high stamp duty and in the wake of the Brexit decision. With Best Wishes. Mr. D from Radlett- 2016
Dear Gavyn, I hope you and your family are well. Just to say thank you again to you and your team for all your patience and assistance during the purchase of our home. We have settled in quite nicely and the neighbours are lovely. I also wanted to say thank you to Nick Staton for the flowers he sent me yesterday; beautiful, absolutely beautiful. I am most grateful. Regards Mrs. G from Radlett- 2016
Gavyn, Thank you, and team, for your support, cajoling and (most of all) perseverance over many months!! We’re delighted to be settling into […] and really appreciate the hard yards you put in. All the best, Mr and Mrs. P from Radlett- 2016
Dear Helen, Thank you so much for all your help with the sale of my house. I couldn't have asked for a nicer person to have dealt with! I wish you all the best in everything you do. You have such excellent people skills that I am in no doubt that you will be even more of a success than you already are. Mrs. P from Radlett- 2016
I would like to say thank you to all the Team and especially Navid for the very competent and efficient way in which he worked to make everything as smooth as possible for me. With kind regards, Mrs. E from Hadley Wood- 2016
I am truly impressed with the quality and quantity of support accorded to me on this matter by your New Homes Division and Jenna. My thanks also to the team who have very diligently managed this delicate possibility. With very best wishes and success to all Mr. M from Barnet- 2016
Dear Navid, We are just about settling down and , this is just a note to thank you for having found us our flat at [...],and having successfully negotiated the purchase. It is a flat that fulfilled the criteria of what we were looking for, and we are very happy here. With kind Regards, Mr and Mrs. K from Hadley Wood- 2016
Hi Adam, Many, many thanks for going above and beyond in your negotiation and service by working on our part of the chain to get the result for everyone. The good communication between all the Statons sales and rentals branches was essential to the success of this deal Regards Mr D from Totteridge- 2016
To Everyone at the RCP office, THANK YOU! You have all been really amazing. Mr and Mrs. N from Bushey- 2016
To Sue, Wow, we got here! Thank you, thank you, thank you! You have been amazing along this very long process of finally becoming an RCP resident! We cannot thank you enough for your support. Mr and Mrs. N from Bushey- 2016
Dear Navid, Both my wife and I would like to thank you for all your help and that of your colleagues at the Hadley Wood office in the sale of our property in Hadley Wood which was at times very stressful and hard work. You were always very positive and encouraging during the stressful times and you really worked hard towards the sale of our property. Even when we were abroad while the property was on the market, we appreciate the way you looked after the house, arranged viewings and phoned us wherever we were with feedback and kept us fully informed of what was going on. Though there were other agents also promoting our property, 90% of the viewings came from Statons. We wish you and the team at Hadley Wood all the best for the future. Thanks and regards Mr and Mrs. S from Hadley Wood- 2016
Dear Nick A very big thank you for your guidance and support. We appreciate your help in reducing the stress of the purchase of our new home. With very best wishes Mr and Mrs. F from Hadley Wood- 2016
Dear Sharon I just wanted to say thank you for all your help, and that of your colleagues, during the purchase of my apartment. You smoothed the way and I felt you were looking out for me, and without you I may well not be living here now. So thank you very much - you were fab! Mrs. O from Bushey- 2016
Hi Nick, Hope you are well. Not sure if you are aware but we have finally managed to purchase a property at RCP today with our offer being accepted on [...]. Just wanted to let you know as it been a long journey and yourself and the staff from your office at RCP have been very supportive in helping us finally purchase a property. Hopefully speak or see you in the future. Kind regards Mr. N from Bushey- 2016
When my father passed away I approached Nick Staton regarding the sale of Dad's house. Nick's reputation proceeded him and I quickly found an exceptional service given to me by Nick and his team which led very quickly and efficiently to the sale of Dad's property. I would have no hesitation in recommending Statons to anybody looking to sell or buy a property, as their team professionalism excels. Mr. R from Hadley Wood- 2016
Thanks for your greetings and professional help. Wouldn't have happened without you Lisa. No way. Mr. and Mrs. I from Radlett- 2016
Hi Yolanda, A massive thank you for all your help and support with getting this letting done and dusted. We were doing this, having just moved to Bristol so at times I know I was a bit distracted. Thanks for your patience and perseverance! Mrs. H from Barnet- 2016
Dear Nick Just a quick email to say how much we appreciated Gavyn's hard work, professionalism and first rate service while purchasing our new home. He was always at the other end of the phone when needed,helpful....and patient! - we were probably not his easiest of clients! So big pat on the back for Gavyn and thank you too to all the lovely people at Statons who enabled us to move. Through our experience with Gavyn we would recommend Statons to everyone. Best wishes and renewed thanks Mr and Mrs. K from Radlett- 2016
From the moment we contacted Statons about selling our property and purchasing a new one, Navid did everything he could to ensure a positive outcome. He quickly found us a buyer and within weeks had found us our dream home. Statons were with us every step of the way and would answer and deal with queries quickly and professionally. We are very grateful to Statons and would highly recommend them. Mr and Mrs. L from Hadley Wood- 2016
Thank you so much for all your help. We got there in the end! Warmest wishes Mr and Mrs. L from Hadley Wood- 2016
I wanted to put in writing our gratitude to Paige for her hard work in at times difficult circumstances. Her efforts were greatly appreciated. Mr W. from Shenley- 2016
Dear Angelo, Thank you so much for all your efforts and support in helping us purchase […] and giving us the opportunity to make it our family home for many years to come. We couldn’t have done it without you!! Mr and Mrs. F from Totteridge- 2016
Dear Angelo, Just a note to say thank you for your hard work and patience during the time it took to sell my property in Barnet. I did appreciate the effort you put in to achieve the sale. Kind Regards, Ms. C from Barnet- 2016
To Marc and Yolanda, Thank you very much for all your support with our new home and for the beautiful flowers! We are in love with our new home! Ms. S from Brookmans Park- 2016
You guys are a class act. Many thanks. Mr and Mrs. R from Barnet- 2016
Your Totteridge team and Jenna have been most proactive, helpful and forthcoming with support and advice. To this, I am obliged and very grateful. They have clearly been inundated with the volume of prospective enquiries. I commend your people and reiterate my grateful thanks" Mr. M from Totteridge- 2016
Dear Nick, I write to send my warmest thanks for your kind offer to fund the Christmas tree in High Barnet this year. The tree forms a central part of the festivities and your generous funding to secure the tree is much appreciated. Mrs. M from Barnet- 2015
Dear Lisa, We just wanted to write you a quick note to say a huge thank you for the tremendous hard work and professionalism that you showed during our purchase. We truly believe it would not have been possible without the enormous effort made by you!! We were particularly impressed by your calm and positive disposition during quite stressful and tricky negotiations. It has been an absolute pleasure dealing with you and we would not hesitate to recommend you in the future. We wish both you and the team at Statons all the best for the future. Best Regards Mr and Mrs. L from Radlett- 2015
I must say, my husband and I have been really impressed by you and your company. Very efficient, timely and you let us look around peacefully! If only all agents could be like you! Mrs. S from Radlett- 2015
Dear Simon, This is just a short note to tell you THANK YOU for these past months. They haven’t been calm at all having to find a property for around 15 new players. You have been extremely helpful in every sense, since the first contact when we needed a property for a player to after the deal has been completed. This is why in my opinion you go much further than the usual estate agent. I have to admit that every time I get a new player requesting for a house I contact you immediately because I have the guarantee that the service provided by you and Statons will be exceptional. Thanks again and let’s keep in contact for the new transfer window. All the best, Mr. X - 2015
Dear Gavyn, We don’t have the words to fully express our gratitude to you – for all that you did before and during our challenging time in [...], but most importantly (to us) what you’ve done to help us get out. It’s still hard to believe you actually made it happen! What a journey! You’ve been AMAZING! Thank you for your support and for talking us through every aspect of the sale and for treating us with the huge amount of kindness you continually showed us. Mr and Mrs. M - From Radlett - 2015
Dear Mr Staton, For the last 18 months I have rented my house [...] through Statons. I have had two tenants [...] On both occasions I have been dealing with Yolanda Garrett. Rarely do I experience the exceptional level of customer service that Yolanda provides. She is always accessible, polite and able to think quickly on her feet. Sometimes with tenants’ demands and dealing with a landlord who is in a different country, as is the case here, it can be problematic handling teething issues but Yolanda does this with aplomb. Today was just one example of how Yolanda helped with communication issues with the tenants about how to activate the heating and hot water. Through great communication and taking ownership, she ultimately made sure that the customers’ were satisfied. As a result, Mr and Mrs [...] and their young children will have hot water tomorrow and I am a very happy landlord that has a higher appreciation of Statons. Mr. A - From Hadley Wood - 2015
Dear Nick & Lawrence, I wanted to write to you to tell you personally how pleased I am with the work that Louisa in your Totteridge office has put into the sale of my house [...] in Totteridge. Louisa worked tirelessly to secure the sale and has had to deal with a particularly difficult purchaser, which she did with consummate skill. I even had my lawyer saying to me how impressed she was with Louisa (and they have never met or worked together prior to this). In a time of lackluster customer service, it is refreshing to encounter someone who bucks the trend. This has been a protracted and difficult sale process and its success is in large part down to Louisa 's determination & professionalism. I wanted to bring that to your attention. Yours sincerely Mr. K - From Totteridge -2015
Dear Mr Staton, It gives me great pleasure to write and express my sincere thanks for the outstanding service I have received from all the team [Brookmans Park]. Without a doubt they have provided a first class quality service, well beyond their call of duty, nothing was too much trouble and the outcome was beyond my expectations. They quickly understood my needs and developed a very supportive relationship with me, providing prompt, helpful and friendly advice to all my enquiries, always endeavouring to respond positively within a very short period of time. From day one, they have shown understanding and dedication towards securing a positive purchase of the property. Their individual attention to my personal needs was exceptional and highly commendable they displayed empathy towards me, instilling confidence in my own personal ability. The service your team provides is a credit to you and your company where customer service is top of the agenda. Your company's ethos is a true testament to your beliefs in providing a first class service. Please accept my sincere gratitude to you and your team for all the help, during what can be a traumatic experience when selling property. Yours sincerely, Mrs. L - From Potters Bar - 2015
Simon, I just wanted to say thank you for your hard work getting us a great tenant. It’s been great dealing with you and glad you made the process as smooth as possible. Best wishes Mr. M - From Arkley - 2015
Dear Ben, Just a little note to thank you for securing our sale! We are delighted with your high level of service and professionalism! Best wishes Mr and Mrs. F - From Arkley - 2015
"Dear Jonathan, I wanted to thank you for assisting [...] and me with our house search in Radlett. You were absolutely wonderful to work with, and far and away the most knowledgeable person that we had the pleasure of working with (and I am speaking of 100 times over). I wish [...] had worked out. In any event, if we ever consider selling our house, you would of course be the person we would entrust with that job, as well as finding us another place. Thanks again for all your help. Let’s keep in touch." Mrs. V - From Radlett - 2015
"Dear Mr Nick Staton, I would like to bring your attention to one of your employees, Liz from your Radlett Office, who helped us with the purchase of our house. I don't know where to start with this remarkable woman who took us under her wing during the most stressful time of her life [...] Not once has she made an excuse or passed us over to someone else, instead she worked hard to make this purchase happen even though she was working part time at the time. She truly needs some acknowledgement as an employee of the year as she works hard, treats the client with respect and most of all makes you feel completely comfortable.[...] We are grateful for the service we have received and hope Liz can get the acknowledgement she deserves. Kind Regards," Dr and Mrs. F - From Radlett- 2015
"Dear Nick, [...] We would also like to convey our thanks to your lovely ladies in RCP for being so kind and thoughtful throughout the buying process as there were times when things become a little tensed and everything was handled in a professional manner, you couldn't ask for better staff. Kind regards," Mr and Mrs. J - From Bushey- 2015
Dear Nick Staton,
Just like to say how great Rachel and your team at your Brookmans Park Office are. Rachel was very professional and you should be very proud to have such a lovely and friendly woman in your team. I think if Rachel wasn't so helpful and friendly and professional we probably wouldn't have bought this house. Keep up the good work.
Mr and Mrs S - From Brookmans Park- 2015
"Thank you to you and the team for securing [...] for us. We are delighted with it. Please spread the biscuits around the team [...] Best wishes"
Mr and Mrs. S - From Totteridge- 2015
I wanted to reach out to you both formally and thank you for the great support and service that you have given us since we were introduced.
This is the second house we have rented from Statons and your team has consistently excelled in all the areas that we found important to help us choose our next home.
From understanding our brief and selecting appropriate homes to organising appointments to finally discussing and ultimately finalising the rental agreements our experience has been an extremely positive one.
It can be a very long, uncertain and stressful process choosing a home to commit to and we do not intend to do it again any time soon[...], but if we ever do, there is no doubt or question that we would come back straight back to Statons.
As you may recall I was called away urgently a few days before our move date due to a bereavement, [...] I will always be grateful to you for stepping in to help make sure that all went smoothly during that hand over period.
Once again, thank you and keep up the good work.
Mr and Mrs. T - From Brookmans Park- 2015
"Thank you to you and the team for securing [...] for us. We are delighted with it. Please spread the biscuits around the team [...] Best wishes"
Mr and Mrs. S - From Whetstone- 2015
We would like to thank you for all you help and reassurance during this difficult move! You have been brilliant!
Mr and Mrs. A - From Hadley Wood- 2015
"First, it is important to say what a pleasure it has been to deal with his sales staff at RCP. Both Jane and I have had quite a lot of contact with them over the past several weeks. They have been unfailingly delightful and helpful. I think the company is very fortunate to have them looking after sales and I think we have been very lucky to deal with such lovely people."
Mr. A - From Bushey - 2015
"Dear Simon, Yolanda and your team. A very sincere thank you for your efforts
in achieving a let on our house. You offered a very personal and also professional
service and were always cheerful and enthusiastic. Well done!
Mr. F - From Hadley Wood - 2015
A big thank you to Yolanda [...] Our first tenant dropped out at the last minute and it was sorted very quickly by Yolanda with a replacement tenant.
Also with a very quick turn around all the stops were pulled out with help and support from Statons.
We will continue to use statons for all our rentals and for our own moves in the future.
Mrs. E - From Hadley Wood - 2015
This is just a personal note to thank you and your team for all your help in buying my new flat and for selling my property.
When I hear stories of horrific things about selling and buying houses, I realise I was lucky with Statons!
Thank you for your kind words which comforted me when I was a bit down.
So… thank you to all at Statons for their help especially Navid & Carolyn. Good Luck in everything.
Mrs. A - From Hadley Wood - 2015
[...] just wanted to say a big thank you for the great service that Angelo provided, we are thrilled to have dealt with Angelo and your company.
Mr. A - Looking in Barnet - 2015
To the wonderful team at Statons Hadley Wood (especially Carolyn),
Thank you so much for all your hard work in selling our home. It has been a pleasure working with such a professional team.
With our best wishes,
Mr and Mrs S - From Hadley Wood - 2015
Thanks for all your help today, you where very patient and helpful! Wish all agents where like you [...]
Mrs. O – From Barnet - 2015
Thank you so much for all of your support and effort in selling [...] and other matters. Much appreciated and always with a smile! Thank you
Mr and Mrs. S – From Radlett - 2015
A big thank you for all your help with the sale [...] Thank you for being patient and informative and so supportive! When I think of nice people I think of you! Best wishes
Mr and Mrs. S – From Radlett - 2015
Amy and I both want to thank you wholeheartedly for the first class service you provided us with throughout our purchase. You are without doubt one of the best estate agents we've ever dealt with and please make sure your boss knows how highly we both rated your customer service. You're a brilliant ambassador for Statons.
Mr. G – From Barnet - 2015
We were delighted with the service Statons Hadley Wood provided us. Pro active, efficient, reliable, professional and most importantly friendly which is NOT a common theme within the Estate Agent Industry these days.
I would have no hesitation recommending Statons, the whole experience with the Team made our move so much more pleasurable.
Other agents should sit up and learn.
Mr. M – From Hadley Wood - 2015
Dear Gavin, Liz and the team at Statons Radlett,
We would like to thank you for all of your efforts and success in the sale of our house[...].
Your service has been impeccable.
You have been very patient, encouraging and informative all the time.
We felt that you had our best interest and worked for us!
We would definitely come back to you in the future and most certainly recommend your agency to everyone!
Mr. S – From Radlett - 2015
[...] I would like to thank you, and all your team for the incredible hard work and effort you put in to sell our house. I am only sorry that circumstances changed, and we had to pull out of a very reasonable offer[...] I would very much hope that you would be willing to market our house again when the occasion arises with as much vigour. Would you please convey my thanks to Jonathan and Liz?
Again many thanks for all your hard work and effort."
Mr. N – From Radlett - 2015
"Just a note to thank you for all your help with the purchase of our beautiful new home, we love it feels like we are on holiday! Please pass our thanks to Nick Staton[...]will no doubt see you locally. Best wishes.
Mr. E – From Hadley Wood - 2015
" Dear Navid,
Thank you very much to you and the Statons team for making the sale of our old property/purchase of our new property such a smooth process.
All the people I spoke to within the chain were very complimentary of your level of pro-activity and energy in getting what was a long chain completed.
We look forward to working with Statons again on the next transaction."
Mr W. – From Hadley Wood - 2015
"Dear Nigel, Nick and Lawrence,
I have to let you know how impressed I have been with your team at Radlett.
I exchanged today and the support I have recieved from Jonathan has been superb, always in contact with me day and night where needed, he says he was only doing his job, but I run a business and I know that going the extra mile with every customer means never forgotten and future recommendations.
Liz has always showed potential clients around and always called me to let me know their thoughts.
Gavyn has always made sure that he is on top of things, but Jonathan seriously deserves a pat on the back.
Mr W. – From Radlett - 2015
"Thank you for sorting out my new rental and getting me in so quickly with a good deal for both sides. At least we can move in over the summer before kids go school and have minimum stress. Moving is stressful whether renting or buying and you have made the whole process stress free for my family, which is much appreciated "
Mr H. – From Arkley - 2015
Just wanted to say a big thank you for the beautiful flowers you sent us to welcome us to our new home.We have settled in very well and looking forward to using the pool this weekend! Thanks again"
Mrs O. – From Barnet - 2015
"I just wanted to say thank you. Your level of dedication and commitment has been far in excess of what I have experienced with any other estate agent. I think it is reasonable to say that we would not have achieved the sale without your excellent inter-personal/people skills and your business relationships with Solicitors who recognise your level of professionalism."
Mr T. – From Brookmans Park - 2015
"As I said this morning, I have dealt with many Estate Agents over the years and I have to say that Statons have conducted themselves,namely Ria and yourself, in a most professional and sensitive fashion. I would not hesitate to recommend Statons to anyone wishing to buy or sell. "
Mrs J. – From Barnet - 2015
"...I'd just like to compliment Statons on being a pleasant, efficient and professional outfit to deal with (my Dad and Brother also commented on it when we spoke yesterday which prompted me to mention it) - I've spoken to and met a few of the staff and they've all been most helpful."
Mr P. – From Barnet - 2015
"With grateful thanks. Our very best wishes."
Sir & Lady S. – From Totteridge - 2015
" ... just wanted to express our gratitude for the great job you and your colleagues have done in getting our house Sold. Can’t say enough about your efforts, professionalism and focus to get to where we are. You guys do a great service to maintaining Statons name and reputation at the front of the pack. Would highly recommend you ... "
Mr McC. – From Barnet - 2015
"I would like to say how pleased I was with your service [...] You really put in a good effort and we were very impressed with the regular follow up, flexibility and commitment to get the purchase done. We would definitely recommend you ..."
Mr R. – From Hadley Wood - 2015
"We have recently sold our house through Statons in Totteridge. Our house Sold at the full asking price in 48 hours and the service they provided was quite exceptional. "
Mr & Mrs O’D. – From Totteridge - 2015
"Thank you and your team so much for all your efforts and patience in selling my house [...] I can now go on holiday and relax!"
Mr T. – From Hadley Wood - 2015
" ... a very big thank you to you personally as I know you put in a special effort into making the move happen with such speed. You were a pleasure to work with and the most efficient Estate Agent I have ever seen ..."
Mr W.MBE – From Radlett - 2015
"I am sending this ‘small’ note with a very ‘big’ thank you [...] I love my new home."
Mrs R. – From Cuffley - 2015
"Thank you for successfully bringing my sale to a conclusion. My wife and I really appreciate the work you have done for us"
Mr H. – From Barnet - 2015
"We are very pleased that we selected the Statons team to look after the sale of our home. They have excellent experience and local knowledge. They have been professional and calm with great understanding. It has been a pleasure working with them"
Mr J. – From Totteridge - 2015
"You’re the best agent in the area by far. I really think you are far above your competition. The competition is surprisingly poor in the area and if the market was not as buoyant as it is, then I would expect at least half the agents would not survive ... "
Mr S. – From Radlett - 2015
"I contacted Statons in Totteridge as I wanted to sell my house. I was dreading this as I know it is very stressful, but the Totteridge team handled everything with precision. I would definitely not hesitate to use Statons again and would gladly recommend Statons anyone ... "
Mrs T. – From Totteridge - 2015
"It is I who is most grateful to you. You doggedly pursued this sale and kept me from going off the rail. I thank you with all my heart"
Mrs S. - From Hadley Wood - 2015